Analytical Reports/ Customized Wallboardscome forUCCX or UCCE/P, these are Contact Center solutions to provide B2C (Business to Customer) communication channels. UCCX is a solution for small-scale contact centers (400 agents app.). For large-scale solutions, PCCE/UCCE solutions are offered. #Cisco #UCCE #CUIC
Reports, Wallboards, and Dashboards are interactive ways to monitor 24x7 or analyze the contact center's performance. Cisco Unified Intelligence Center is a platform to analyze CSRs, Calls, Reasons for Calls, Service Level, and nature of customer complaints (Wrap up). CUIC comes with a number of default reports called Stock reports. #Cisco #UCCE #CUIC
CUIC also provides the provision to make customized Reports comprising Report Definitions and Value Lists. Cisco Contact Center Reporting Experts can make customized queries/stored procedures using SQL for IBM Informix or MS SQL Server Database.
Customized Wallboards can be designed by Cisco Contact Center Reporting Experts on various platforms e.g. Java, Springboot, C# .Net, Angular, React and connected with Database sources. Sample Wallboards are shown below:
PYTHON Data Science: Python is the programming language of choice for data scientists . Although it wasn’t the first primary programming language, its popularity has grown throughout the years. In 2016, it overtook R on Kaggle , the premier platform for data science competitions. In 2017, it overtook R on KDNuggets’s annual poll of data scientists’ most-used tools. In 2018, 66% of data scientists reported using Python daily , making it the number one language for analytics professionals. In 2021, it overtook Java on the TIOBE index and is now the most popular programming language. What’s more, python for data science experts expect this trend to continue, sample . What does the current labor market look like for data scientists? According to Glassdoor, the average salary for a data scientist in 2022 is $119,118. That number is only expected to rise as demand for data scientists increases . In 2020, there were ...
Java Spring Boot Full Stack INTRODUCTION The platform, originally developed in 1991 by Sun Microsystems - for interactive cable television, known as “Java” modified over the span of 29 years to become one of the most powerful and practiced full stack technology by open-source programming world. Technology giants like Facebook (React.js) and Netflix (Restful Microservices) are few to mention among the beneficiaries of Java Spring boot full stack . Memory efficiency, re-usability, entities binding, maven dependencies, micro-services architecture , dependency-injection and spring security are among the salient features of Java Spring-boot full stack. It may be used for enterprise level application development due to its flexibility and ability to accept rapidly growing development changes. [1] Java Spring Boot full stack discussed in this report will compromise of following architecture [2]: Frontend will comprise of JavaScript based technologies because they o...
Node.js vs Vue.js — A Detailed Comparison Node.js What is Node.js? Node.js is an open-source server environment Node.js is free Node.js runs on various platforms (Windows, Linux, Unix, Mac OS X, etc.) Node.js uses JavaScript on the server A common task for a web server can be used to open a file on the server and return the content to the client. Here is how PHP or ASP handles a file request: Helps in sending the task to the computer’s file system. Waits while the file system opens and reads the file. Helps in returning the content to the client. Ever-ready to handle the next request. Here is how Node.js handles a file request: Sends the task to the computer’s file system. Ready to handle the next request. When the file system has opened and read the file, the server returns the content to the client. Node.js eliminates the waiting and simply continues with the next request. Node.js runs single-threaded, non-blocking, asynchronous programming, which is very memory efficient. What...
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